IT.com builds software at the forefront of Natural Language Processing and Machine Learning.
Founder & CEO
Mark Cordover founded a hedge fund after working for the House of Representatives Banking Committee. The fund is today a private investment vehicle. He co-founded a portfolio management software company (AFS Trade) in order to start that fund, was an early investor in the first Internet Service Provider (PSINet), effected the first trial of internet over cable TV lines in Cambridge, Massachusetts, seed financed the first company to offer customer service online, and finally invested - first passively, then actively - in the first attempts at applying AI to the problem of Enterprise support.
Aron leads our scientific effort to invent and apply machine learning techniques to our applications. He is responsible for all aspects of topic imputation and its use in the service of information retrieval.
He holds a PhD in Computer Science from the University of Massachusetts at Amherst, and has written over twenty papers on machine learning involving information extraction, topic modeling, and relation and pattern discovery.
Chief Customer Officer
Justin is responsible for delivering successful outcomes for IT.com’s customers in their use of our services through world class implementation and design focus that puts the customer at the center of everything we do.
He has a 20+ year background in technology across multiple industries (gaming, mobile, enterprise software, software as a service, customer experience) and over 10 years of senior leadership experience at companies like RightNow Technologies, Oracle, and Alfresco. He is an amateur musician (keyboards and drums), father of two, and an aficionado of mountains and beaches.
Andy is responsible for the overall technical architecture and direction of our development efforts. He specializes in building production-quality, data-driven systems and developing engaging products powered by search and machine learning.
He has served in key engineering roles for various startup companies, where he built software backends for high-volume consumer web applications.
VP Infrastructure & DevOps
Pete is responsible for ensuring our platform runs smoothly serving hundreds of thousands of daily requests while being secure and responsive. He also contributes to engineering, project management, business strategy, and customer support.
He has worked in infrastructure and information systems for over twenty years, from managing global operations at Blackboard to datacenter engineering at Lexis Nexis, Nortel Networks, IBM, and Motorola. He is an American Parkour instructor, photographer, and motorcycle ADVenture rider.