IT.com builds software at the forefront of Natural Language Processing and Machine Learning.
Founder & CEO
I have had two passions in my career: financial markets and technology. I started a hedge fund (Institutional Trading Corp.) before they were cool, doing “algo” trading before it was invented (really just old fashioned arbitrage using software to scale it). By accident I helped fund the first Internet Service Provider (PSINet, IPO). I learned from that experience, and then not by accident seed financed the first company to do customer service on the internet (Business Evolution, sold to Kana), and also invested in the first company to see the demise of old fashioned “client-server” architecture as a result of the internet (Crossgain, sold to BEA Systems).
I am typically too early which is better than too late, but sometimes I get it right. The current turn is toward an AI application applied to text for one domain: we want to automate the problem of support. Think “bots” and you have it roughly correct but we are humble, so not “question and answer” about anything, not to mention Jeopardy, but rather “problem and resolution” about this product. We want to be useful, as well as have fun.
Aron leads our scientific effort to invent and apply machine learning techniques to our applications. He is responsible for all aspects of topic imputation and its use in the service of information retrieval.
He holds a PhD in Computer Science from the University of Massachusetts at Amherst, and has published over fifty papers on machine learning involving information extraction, topic modeling, and relation and pattern discovery. He's won 3 Best Paper Awards and has been awarded a Microsoft Live Labs Fellow.